How quickly will you respond to my enquiry? โผ
We respond to all WhatsApp messages and web form enquiries within 2 working hours. Phone calls are answered immediately during office hours (MonโSat, 9 AMโ8 PM). For urgent on-trip support, WhatsApp is monitored 24/7.
Is the initial consultation free? โผ
Absolutely free. Our travel experts will discuss your requirements, suggest itinerary options and share a detailed cost breakdown โ all at zero charge and with zero obligation. You only pay when you decide to book.
Can I visit your office in Hyderabad? โผ
Yes, we welcome walk-in consultations at our Hyderabad office. We recommend calling or WhatsApping ahead to confirm that a travel expert is available so we can give you our full, undivided attention.
Do you only handle domestic tours? โผ
Not at all. We plan trips to over 100 destinations worldwide โ both domestic and international. From Andaman and Kashmir to Bali, Dubai, Europe, USA, Australia and beyond. If you can dream it, we can plan it.
How do I make a payment for my tour? โผ
We accept payments via bank transfer (NEFT/RTGS/IMPS), UPI (GPay, PhonePe, Paytm), and cheque. A booking amount (typically 25โ30%) is collected to confirm reservations, with the balance due 14โ21 days before departure. We provide full GST invoices for all payments.
Do you provide GST invoices for corporate clients? โผ
Yes, we are a registered business and provide complete GST invoices for all bookings. This is especially important for corporate clients who need to claim input tax credit. Contact us for our GST details.
What if something goes wrong during my trip? โผ
Our WhatsApp support is available 24/7 throughout your trip. If you face any issue โ with your hotel, transfer, guide or any service โ message us and we will resolve it immediately through our ground partners. You are never alone during a Dreamscape Journey trip.